Shipping policy

Shipping Policy

At Norse 4, we are committed to delivering your orders efficiently and safely. Please review our shipping details below.

Shipping Times

We process and ship all orders within 7-15 business days. Processing time begins after your order is confirmed and does not include weekends or public holidays.

Shipping Regions

We currently ship to most countries worldwide. Shipping costs and delivery times vary depending on your location. You will see applicable shipping rates at checkout before completing your purchase.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use this number to monitor your package's progress with the carrier.

Customs and Delays

For international orders, please be aware that customs clearance may cause delays beyond our control. Import duties, taxes, and customs fees are the responsibility of the recipient and are not included in our shipping costs. Norse 4 is not liable for delays caused by customs procedures or other government agencies.

Shipping Issues

If your order arrives damaged or does not arrive within the expected timeframe, please contact us immediately at supportnorseorganics@gmail.com. We will work with you to resolve the issue within 24-48 hours of your report.

Lost Packages

Norse 4 is not responsible for lost or stolen packages once they have been delivered to the address provided. We recommend using a tracked shipping method and, when possible, requesting a signature upon delivery for valuable orders.